Returns & Refunds

Refund and Returns Policy

Thank you for shopping with Lemon Daisy Accessories! We want you to be completely satisfied with your purchase, and we understand that sometimes things may not go as planned. Here's our Refund and Returns Policy to guide you through the process:

1. Returns Period:
All items must be returned within 14 days of receipt. We kindly ask you to notify us within this period if you wish to return an item.

2. Return Eligibility:
To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

3. Exclusions:
Unfortunately, due to hygiene reasons, we are unable to accept returns for earrings. Please ensure you choose your earrings carefully before making a purchase.

4. Return Process:
If you would like to initiate a return, please contact us at [your email address] with your order number and details of the item you wish to return. We will guide you through the return process.

5. Return Shipping:
The buyer is responsible for the cost of return postage. We recommend using a trackable shipping service to ensure the safe return of your item.

6. Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

7. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately, providing photos and a description of the issue. We will work with you to resolve the problem promptly.

8. Contact Us:
If you have any questions or concerns about our Refund and Returns Policy, please contact us at lemondaisyuk@outlook.com.

Thank you for choosing Lemon Daisy Accessories. We appreciate your understanding and cooperation.